Here she is, our flagship of the fleet, our first lady of the sea: Ambience. Derived from the French word for ‘surrounding’, our ambition at Ambassador is to create the optimum atmosphere onboard; one that brings out the best in each of us. The perfect ambience.

With an average 1,400-guest capacity and careful configuration, she offers both a feeling of spaciousness and freedom, whilst retaining that sense of intimacy and camaraderie we each crave; it’s whatever makes you comfortable.

For your greater convenience, we operate an automatic service charge and gratuity system whereby an amount of £6.00 per person per night (this amount reduces to £5.00 per person per night for cruises of 16 nights or more) is automatically added to your onboard account.

All service charges and gratuities are collated, so a portion goes to each crew member, who helps to make your cruise special. This is not only distributed to your cabin steward and your waiter or bar attendant but also between the hidden stars behind the scenes, such as laundry operatives and kitchen staff, who you might never get to meet in person.

If you notice an issue that makes you think twice about our service charge, be sure to speak with one of our Guest Services Team who will try to resolve the matter before a charge adjustment becomes necessary. Even if you had a negative experience with a particular employee, seriously consider whether it warrants removing your gratuities altogether, keeping in mind that because of one crew member the whole team is affected. Of course, if you want to also reward a crew member personally in addition for excellent service, feel free to do so!

If you purchase one of our Ambassador Drinks Packages, gratuities are also included. However, please note that the gratuity contribution cannot be removed from any of the packages.

Your home-from-home, your humble abode on board, your cabin accommodation is where we want you to feel most comfortable. This is your restful haven that you can look forward to returning to after an exciting day ashore or a busy day at sea, where you can escape and rejuvenate during your trip.

We offer a range of cabins spanning seven accommodation decks from the Aloe deck 4 up to the Ambassador deck 11. We have 20 twin and single cabin categories to suit a wide range of preferences and pockets. Our cabins are more spacious to cater to today’s climate, averaging 17-18 square meters, with cabin types broadly classified as standard, superior, premium or de-luxe. Our dedicated housekeeping team clean cabins once a day and provide 24-hour room service at a supplementary cost. All our cabins are air-conditioned with en-suite facilities including a shower and ample storage space with room under the beds to store suitcases. Most suites also have a bathtub.

All cabins have a range of impressive amenities and personal touches. Make yourself at home with tea and coffee making facilities and a fridge, and take advantage of the hair dryer, personal safe, UK three pin electrical sockets and USB ports. There is also a flat screen TV for all your entertainment needs. So why not sit back and watch the ship position and routing from the comfort of your own cabin? Please note, TV reception is subject to weather conditions and the geographic location of the ship.

With the exception of Aloe deck 4, which has 14 cabins with one lower and one upper berth, all cabins are of twin lower bed configuration (some with fold-away upper pullman berths or sofa beds) and in most cases can be converted to double beds.

Navigating your way to and from your cabin is easy, with three spacious main foyer areas on all decks (except Aloe deck 4) serviced by 9 lifts and stairways. Aloe deck 4 has two foyers serviced by 6 lifts.

There are 13 cabins adapted for guests with disability and mobility needs and 40 cabins with interconnecting doors, both highlighted below and on the deck plan.

Ocean View Cabin: Describes a cabin that has natural light from a window. Inside Cabin: Describes a cabin that has artificial light only. The pictures shown are given purely as a guide, the size and layout of cabins/suites may vary within the same category.

Dining with Ambassador is always tailored to you, but exceptional service, authentic flavours and cherry-on-top surroundings are guaranteed each and every meal. So, whether it’s a full English for breakfast, a casual lunch, or a six-course gala dinner, your dining wish is our desire! We cater for all, so if you have any dietary requirements, then just let us know in advance.

Introducing Ambassador’s Enrichment Programme: a host of opportunities to learn, laugh, listen and surprise yourself as we sail alongside the world’s most inspiring sights. Our atmosphere is one where we can each express and embrace what makes us unique, together. So, how will you spend your time?

Maybe it’s learning something new with one of our guest lecturers or it’s asking a question of a celebrity speaker at our ‘In Conversation With’ sessions. Perhaps it’s setting free your inner creative with one of our arts and crafts specialists or it might be that in between wining, dining and dancing, you pay a visit to The Palladium for a priceless evening of comedy. We also have a peaceful library on board for you literary lovers and photography experts to help you capture and master those once-in-a-lifetime precious shots.

Entertainment-wise, she really will spoil you for choice. Let your hair down at the Observatory and bring out your finest ensembles for The Palladium. Whether you like it shaken or stirred, she has numerous bars to whet your whistle, including Raffles Bar, Botanical Lounge, SW19 and The Purple Turtle Pub.

Work out in the fully equipped gym, or book yourself in for a relaxing massage or beauty treatment in the well – appointed wellness centre. The Jogger’s & Walker’s Track is also there for you to enjoy panoramic views and when the weather is fine, there are two swimming pools and four hot tubs.

Health Requirements

Please check with your health care professional for up-to-date information on health and travel alerts from the countries you are visiting. It is the responsibility of guests to ensure that they comply with all health and vaccination requirements and are adequately protected. Our mandate will ensure the crew is vaccinated, and only vaccinated guests will be welcomed on board. Please note should you be exempt from receiving a COVID-19 vaccination for any reason, please contact our customer services team to discuss. Robust protocols will be in place onboard. The cruise line will also work closely with all destinations to adhere to local health guidelines and requirements.

Please be advised that there are no dedicated kids or teens facilities onboard the ship.