Fusion Cruises are always happy to help you with any questions or queries you may have. If you need to get in touch with us, either call one of our specially trained cruise consultants or email us using the details below:
If you are within 24 hours of departure or already overseas and require assistance, please call:
Within office hours: +44 (0)1903 694322
or Email: firstname.lastname@example.org
Outside of office hours: (note: limited night service only): +44 7917703617
Please be aware that it is essential to first take the matter up locally, if you encounter difficulties whilst on holiday. Please refer to your documentation for local contact numbers. If you do not do this, it may affect your legal rights and can reduce any compensation that you may be entitled to.
25 Church Road
Monday - Friday 9am to 5:30pm
Saturday 9am to 5pm
*Bank Holidays Closed
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Fusion Cruises when selling travel arrangements is a trading name of The Midcounties Co-operative Ltd. Fusion Cruises is an Accredited Body Member of Midcounties Co-operative Travel Consortium. (ABTA:P6652, ATOL:6053).
Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available.
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme but ATOL protection does not apply to the other services offered on this site. Please ask us to confirm what protection may apply to your booking. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, cruises, hotels and other services) is listed on it. Please see the tour operator(s)’s booking conditions for further information or go to the ATOL site for more information about financial protection and the ATOL Certificate.